趋势一：终端从零售走向服务
客房终端开始承接叫早、清扫、设备报修等服务请求，零售只是其中一个入口。
趋势二：联控成为基础设施
一台主机统管售货、充电、灯光与空调，减少重复布线与多套后台。
趋势三：运营看板从「卖了多少」到「用得怎样」
- 设备在线率与响应时长纳入考核
- 服务请求转化率成为新指标
对选型的启示
优先选择支持远程升级与开放接口的机型，避免被单一平台锁定。
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